FAQ's

ORDER CONFIRMATION

As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system.  

ORDER SHIPMENT

If your order is in stock and we process the charges to your credit card, it will ship within 18-25 business days from the date of your order. If you do not receive tracking information from us within four business days of your order, feel free to contact us

WILL I BE CHARGED ANY CUSTOMS OR DUTIES FEES?

US Orders over $50 won't be charged any extra fees. 

WHEN WILL YOU SHIP MY ORDER?

If you order an in-stock item (US Stored Products category), we’ll ship it within 3-5 working days.

HOW LONG WILL MY ORDER TAKE TO ARRIVE?

Typically, delivery takes 18-25 working days after dispatch, but it may take longer due to factors beyond our control.

DO YOU PROVIDE TRACKING INFORMATION?

Feel free to contact us in case you want to get your tracking info. Send an email to sales@theradiowar.com, we will answer you back as soon as possible.

CAN I CANCEL MY ORDER?

You can change or cancel your order within 12 hours. Please contact us.